Accepting Telehealth Invitation
Patient Experience

Patients will receive their invitation to join their telehealth session via email or text message, depending which option you selected using the start telehealth session button in ICANotes. 

The link contained in these messages is valid for 5 click attempts or 1 hour.


Once the patient enters the telehealth session, they will be prompted to speak a few words as a test to see if they can hear themselves.

Patients will also be prompted to allow access to their microphone & camera. They must click allow.

Patients will also be prompted to allow access to their microphone & camera. They must click allow.

Patients can use the secure chat feature to communicate with you.

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