In Office Appointments

Coronavirus Precautions and Guidelines for our Patients

 

Our goals are to protect the health and well-being of our staff, clinicians and patients while maintaining continuity of care for our patients. 

 

What we are doing:

  • Continuing to follow updated disease transmission precautions outlined by the CDC. (www.cdc.gov/coronavirus/2019-ncov/community/guidance-businessresponse.html)

  • Increasing environmental cleaning throughout our offices during the day and evening.

  • Ensuring clinicians and staff are utilizing safe hygiene practices.

  • Instructing staff and clinicians to self-quarantine if they have flu like symptoms, have traveled to high risk areas as defined by the CDC, or have had contact with anyone with COVID-19.

  • Taken steps to decrease contacts by having patients load their own credit cards into machines when necessary, recommending against hand shaking, etc.

  • Removed magazines and toys from waiting rooms.

  • Ensuring continuity of care by offering services through telehealth (videoconference) for patients and clinicians who may be quarantined.  Most health plans cover behavioral health services provided by telehealth the same as in-office.

 

What you can do:

  • Please contact our office to change your appointment to telehealth and utilize online video conferencing from your home if you have flu like symptoms, have traveled to high risk areas as defined by the CDC, or have had contact with anyone with COVID-19,

  • Practice good hygiene as recommended and updated by the CDC (www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html

  • Arrive at your scheduled appointment time to minimize exposure while in the waiting area.

  • Keep six feet apart whenever possible.

  • Discontinue shaking hands and other forms of personal contact

  • Only bring essential individuals to our office

  • Cover your cough/sneeze with a tissue, then throw the tissue in the trash or cough/sneeze into your elbow.

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

 

We will continue to provide updates as more information is available. Thanks for your commitment to helping us make our practice a safe place to receive the highest quality behavioral health services

 

LMA Office Staff

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